14 Business Communications

Miranda Walston

Last update: Jul 21/23



This is a British Columbia created resource.Business Communications (CC BY) Curated and Designed by Melissa Ashman

Students will learn how to analyze context and audience, determine purpose, message content, visual design and media in order to create written workplace messages that can be received, understood, used and retrieved with speed and accuracy.

This is a British Columbia created resource.Business Communications 2 (CC BY) Curated and Designed by Karen McMurray (Coast Mountain College)

This course explores the many strategies and methods one might employ to ensure important messages are communicated in a professional manner. This course establishes business communication fundamentals such as delivering bad news, writing informational reports, creating persuading messages, designing and delivering professional presentations, and preparing for employment searches.


Building Relationships With Business Communication (CC-BY-NC-SA) by Linda Macdonald

Building Relationships With Business Communication combines some of the best available open access content for introductory courses in business communication and supplements this content with new material on personal and social identity; rhetorical listening; inclusive language; storytelling; and territorial Land Acknowledgements. The textbook is focused on a Canadian audience of first-year Commerce students. H5P interactive content, the infusion of real world examples, and an engaging layout make this textbook highly readable for this audience. INSTRUCTORS: If you adopt Building Relationships with Business Communication in part or in whole, as a core or supplemental resource, please report your adoption to https://forms.office.com/r/MDgAuHisSP.

Business Communication for Success (CC BY-NC-SA) by [Author removed at request of original publisher]

Business Communication for Success provides a comprehensive, integrated approach to the study and application of written and oral business communication. The text includes learning objectives, exercises, real-world examples, key terms, and post-chapter assessments. Each chapter is self-contained, allowing for mix-and-match flexibility and custom or course-specific design. The first three chapters form the core foundation for the study of oral and written business communication. The next sequence of chapters focuses on the process of writing, then oral performance with an emphasis on results. The final sequence of chapters focuses on contexts where business communication occurs, from interpersonal to intercultural and from groups to leadership.

Open Technical Communication (CC BY) byTiffani TijerinaTamara PowellJonathan ArnettMonique LoganCassandra Race

This technical communication textbook developed under a Round 3 Textbook Transformation Grant and updated through several follow-up grants in later rounds of grants offered by Affordable Learning Georgia. It is a remix of the open-sourced Online Technical Communication textbook by David McMurrey, and it has been known under its original title, Sexy Technical Communication as well as its current title: Open Technical Communication.

Student Engagement Activities for Business Communications (CC BY-NC-SA) by Melissa Ashman; Arley Cruthers; Sarah Duncan; John Grant; Karen Inkster Vance; and Panteli Tritchew

Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included.

This chapter is adapted from Business Communications in OER by Discipline Directory by Edited by Lauri M. Aesoph and Josie Gray.


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OER by Subject Directory Copyright © 2022 by Miranda Walston is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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