9 Business Communications
Miranda Walston
Activities
Student Engagement Activities for Business Communications by Melissa Ashman; Arley Cruthers; Sarah Duncan; John Grant; Karen Inkster Vance; and Panteli Tritchew (CC BY-NC-SA).
A compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included.
Courses
Business Communications curated and designed by Melissa Ashman (CC BY).
Students will learn how to analyze context and audience, determine purpose, message content, visual design and media in order to create written workplace messages that can be received, understood, used and retrieved with speed and accuracy.
Business Communications 2 curated and designed by Karen McMurray (Coast Mountain College) (CC BY).
This course explores the many strategies and methods one might employ to ensure important messages are communicated in a professional manner. This course establishes business communication fundamentals such as delivering bad news, writing informational reports, creating persuading messages, designing and delivering professional presentations, and preparing for employment searches.
Textbooks
Building Relationships With Business Communication by Linda Macdonald (CC-BY-NC-SA).
Building Relationships With Business Communication combines some of the best available open access content for introductory courses in business communication and supplements this content with new material on personal and social identity; rhetorical listening; inclusive language; storytelling; and territorial Land Acknowledgements. The textbook is focused on a Canadian audience of first-year Commerce students. H5P interactive content, the infusion of real world examples, and an engaging layout make this textbook highly readable for this audience. INSTRUCTORS: If you adopt Building Relationships with Business Communication in part or in whole, as a core or supplemental resource, please report your adoption to https://forms.office.com/r/MDgAuHisSP.
Business Communication for Success by [author removed at request of original publisher] (CC BY-NC-SA).
Business Communication for Success provides a comprehensive, integrated approach to the study and application of written and oral business communication. The text includes learning objectives, exercises, real-world examples, key terms, and post-chapter assessments. Each chapter is self-contained, allowing for mix-and-match flexibility and custom or course-specific design. The first three chapters form the core foundation for the study of oral and written business communication. The next sequence of chapters focuses on the process of writing, then oral performance with an emphasis on results. The final sequence of chapters focuses on contexts where business communication occurs, from interpersonal to intercultural and from groups to leadership.
Business English for Success by Scott McLean (CC BY-NC-SA).
This resource provides instruction in steps, builds writing, reading, and critical thinking, and combines comprehensive grammar review with an introduction to paragraph writing and composition. This step-by-step approach provides a clear path to student-centered learning. A wide range of writing levels and abilities are addressed, helping each student prepare for the next writing or university course.
Fundamentals of Business Communication Revised (2022) by Venecia Williams and Nia Sonja (CC-BY-SA).
Fundamentals of Business Communication 2nd Edition is an updated version of Fundamentals of Business Communication. The resource provides a comprehensive overview of current concepts readers need to understand when communicating professionally in the digital age. We wanted to redesign this new edition with Universal Design for Learning principles in mind. We hope the activities and assignments instructors design and use along with this resource will embody UDL principles as well. If you are new to UDL, cast.org is a great place to start.
Open Technical Communication by Tiffani Tijerina, Tamara Powell, Jonathan Arnett, Monique Logan, Cassandra Race (CC BY).
This technical communication textbook developed under a Round 3 Textbook Transformation Grant and updated through several follow-up grants in later rounds of grants offered by Affordable Learning Georgia. It is a remix of the open-sourced Online Technical Communication textbook by David McMurrey, and it has been known under its original title, Sexy Technical Communication as well as its current title: Open Technical Communication.
Student Engagement Activities for Business Communications by Melissa Ashman; Arley Cruthers; Sarah Duncan; John Grant; Karen Inkster Vance; and Panteli Tritchew (CC BY-NC-SA).
Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included.
Technical Writing Essentials by Robin L. Potter, Tricia Hylton (CC BY).
This open textbook has been partially adapted from the original text by Suzan Last. This text is designed to introduce readers to the basics of technical communication: audience and task analysis in workplace contexts, clear and concise communication style, effective document design, teamwork and collaboration, fundamental research and documentation skills. Interactive elements are contributed by Tricia Hylton. (142 H5P activities)
Writing for Success – 1st Canadian H5P Edition by Tara Horkoff. (CC BY-NC-SA).
Writing for Success is a text that provides instruction in steps, builds writing, reading, and critical thinking, and combines comprehensive grammar review with an introduction to paragraph writing and composition. It includes over 150 interactive H5P activities. (+156 H5P activities)
Media Attributions
- BC Map by Adamwashere (CC BY-NC-SA).